This entry was posted on Thursday, April 8th, 2010 at 6:52 am and is filed under Dynamics CRM 4.0, Resources. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Microsoft CRM 4 – Resources
Here is a GREAT list of CRM 4 resources that i found from Wim Coorevits Blog – http://wimcoorevits.blogspot.com/
Microsoft Dynamics CRM 4.0 User’s Guide (Document – Microsoft)
- Microsoft CRM 4.0 User Handbook (Site – Redware)
- Using Microsoft Dynamics CRM (Site – Microsoft)
- Microsoft Dynamics CRM Resource Center Video (Video – Microsoft)
- Microsoft Dynamics CRM 4.0 Resource Center (Site – Microsoft)
- Microsoft Dynamics CRM Online Resource Center (Site – Microsoft)
- Main Microsoft Dynamics CRM site (Site – Microsoft)
- Microsoft Dynamics CRM Forums (Site – Microsoft)
- Dynamics CRM Online Video Gallery (Site– democrmonline.com | Microsoft)
These videos will introduce you to Microsoft CRM Online functions and capabilities. Here is the list of videos related to using Dynamics CRM:
- Video: General Overview – Time: 15:00 (Video – democrmonline.com | Microsoft)
This video will provide a navigation overview of Microsoft Dynamics CRM Online via the Outlook client and Internet Explorer Web Browser. - Video: Sales Overview – Time: 12:00 (Video – democrmonline.com | Microsoft)
This video will show the sales features in Microsoft Dynamics CRM Online from creating a lead that leads to an opportunity that then
leads to a quote. - Video: Workflow: Sales Process Overview – Time: 25:00 (Video – democrmonline.com | Microsoft)
This video will show to how easy it is to utilize workflow to create a sales Process. - Video: Customer Service Overview – Time: 14:54 (Video – democrmonline.com | Microsoft)
This video will provide an overview of the customer service functionality in Microsoft Dynamics CRM Online. - Video: Marketing Overview – Time: 21:04 (Video – democrmonline.com | Microsoft)
This video will show the marketing features of Microsoft Dynamics CRM Online, including Campaigns, Marketing Lists, Campaign Activities and Responses, and Reporting. - Video: Service Scheduling Overview – Time: 13:55 (Video – democrmonline.com | Microsoft)
This video will provide an overview of the service scheduling functionality in Microsoft Dynamics CRM Online. - Video: Reporting Overview – Time: 15:29 (Video – democrmonline.com | Microsoft)
This video will show the reporting capabilities in Microsoft Dynamics CRM Online. - Video: Working with Accounts & Contacts – Time: 05:30 (Video – democrmonline.com | Microsoft)
This video will show how to work with Accounts & Contacts within Microsoft Dynamics CRM Online. - Video: Mail Merge – Time: 08:03 (Video – democrmonline.com | Microsoft)
This video will show how to create mail merge templates and create emails and Word labels with mail merge. - Video: Internet Marketing – Time: 02:29 (Video – democrmonline.com | Microsoft)
This video will show the new Internet Marketing capabilities with Microsoft Dynamics CRM Online.
16 Responses to “Microsoft CRM 4 – Resources”
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April 20th, 2010 at 8:12 am
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